Privacy policy

This Privacy Policy describes how KefPrime ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://kefprime.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services—whether you're a customer, a visitor, or another individual whose personal information we may collect in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal or regulatory obligations. The updated version will be posted on this page with a revised "Last updated" date. Please review it periodically.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information in a variety of ways. The type of information we collect and how we use it depends on how you interact with us.

In addition to the specific uses below, we may use your information to:

  • Communicate with you

  • Process your orders

  • Improve our products and services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect our rights and those of others

What Personal Information We Collect

Information You Provide to Us Directly

When you interact with our Site, including making a purchase, contacting support, or subscribing to a newsletter, you may provide us with:

  • Contact Information: name, email address, phone number, shipping/billing address

  • Account Details: username, password, and other authentication credentials

  • Order Information: purchase details, payment confirmation, shipping details

  • Customer Service: any other information you choose to provide when you communicate with us

You may choose not to provide some personal data, but it may prevent you from accessing some of our services.

Information We Collect Automatically

When you access or use the Site, we may automatically collect:

  • Usage Data: browsing behavior, page views, clicks, and time spent

  • Device Information: IP address, browser type, device type, operating system

  • Cookies and Tracking: We use cookies, web beacons, pixels, and similar technologies to understand how you interact with our Site. For more details, see our Cookie Policy.

Information from Third Parties

We may also obtain information from trusted partners such as:

  • Shopify: our ecommerce platform

  • Payment Processors: to process payments securely

  • Marketing Partners: to better understand customer preferences and enhance your experience

  • Analytics Services: like Google Analytics to monitor traffic and performance

All data obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • To Provide Services: including account setup, order processing, delivery, customer service, and account management

  • For Marketing: with your consent, to send updates, offers, and product recommendations via email or SMS

  • For Analytics: to improve our website performance and product offerings

  • For Security: to detect fraud, secure your account, and comply with legal requirements

Cookies

We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You may control cookies through your browser settings. However, disabling cookies may impact functionality. Visit https://www.shopify.com/legal/cookies for more details on the cookies used by our ecommerce platform.

Our website also recognizes the Global Privacy Control (GPC) signal to opt out of sharing your data for advertising. Learn more at https://globalprivacycontrol.org.

How We Disclose Your Personal Information

We may share your personal information with:

Category of Information Shared With
Contact & Order Info Shopify, Payment Processors, Shipping Providers
Account Data Shopify, Support Partners
Usage Data Analytics Providers, Marketing Platforms
Commercial Info Affiliates and Business Partners

We may also share your data:

  • With your consent

  • To comply with laws

  • To enforce our rights

  • In case of business transfers (e.g., merger or acquisition)

We do not sell or use sensitive personal information without your consent.

Your Rights

Depending on your location, you may have the following rights:

  • Access: request a copy of your personal data

  • Correction: update or fix inaccurate data

  • Deletion: request deletion of your personal data

  • Portability: receive your data in a usable format

  • Opt-Out: from targeted ads or data “sales” as defined by law

  • Withdraw Consent: if previously granted

  • Appeal: decisions regarding your data requests

To exercise your rights, contact us via the method below. We may require identity verification.

Children’s Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to delete it.

Data Security & Retention

We use reasonable technical and organizational measures to protect your information. However, no method is completely secure. We retain data only as long as necessary for business, legal, or contractual purposes.

Third-Party Links

The Site may contain links to third-party sites not operated by us. We are not responsible for their content, privacy practices, or security. We encourage you to review their privacy policies.

Contact Us

For any questions or to exercise your privacy rights, please contact:

KefPrime Support
📧 Email: info@kefprime.com
🌐 Website: https://kefprime.com